Bouygues Energies & Services has been working in partnership with the Broomfield Hospital to deliver Hard FM, Lifecycle and HelpDesk Services to the New Build element since 2010.
Working closely with our client, we work hard to ensure the building and services continue to meet the demanding and critical nature of patient care. We put the patient experience first, providing a well maintained, fully compliant hospital environment. By ensuring we keep the patients at the forefront of our minds, we have built a strong relationship with our client based on trust and hard work.
It was fundamental for Broomfield Hospital, and Bouygues E&S, that the patient experience was not impacted by the dual approach to Hard FM services, and that service remained consistent across the hospital.
As part of our service delivery platform, we established a HelpDesk facility that deals with all Hard and Soft FM Services in one central place.
The creation of interfaces and protocols detailing responsibilities on site (including AE/AP roles), in relation to shared technology such as fire systems, pneumatic tubes and physical links between the new and retained estate has been fundamental to our success on this project.
Our approach improved the hospital’s reporting mechanisms, aligned the facilities under a single number and provided added value through the removal of dual running costs.
Working with Broomfield Hospital, we ensure that we always maintain consistency of service for the teams and patients regardless of the building category or whoever is delivering the services.
Joint procurement approach
By working together with the hospital, we can benchmark subcontractor prices and therefore procure at the best price for our client.
By conducting bottom-up reviews of Hard FM services costs with the client and external advisers (costs identified as within benchmarks) during operations, we continually challenge and optimise the services we are providing.
In line with our corporate approach, we currently use 67% SMEs in our supply chain.
We actively seek to recruit from the local community and have an apprenticeship scheme in place to support those getting into work.
Latest case studies
- Bouygues Energies & Services were approached to design and build their new data centre at VIRTUS' impressive Stockley Park Campus.
- Bouygues Energies & Services were appointed as the turnkey partner for the refurbishment and upgrade of an operational computer room.
- Bouygues Energies & Services were approached to design and build their new, flagship data centre in Hayes, London.
- VIRTUS "energy efficient" data centre appointed Bouygues Energies & Services as their Design & Build partner.
Find all the topics that make Bouygues Energies & Services news: projects, innovations, public and client events, partnerships, press releases ...
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- Bouygues Energies & Services are delighted to announce the successful handover of the VIRTUS LONDON5 facility.
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- We continue to grow our successful partnership, with further orders from VIRTUS.
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- We are delighted to announce a new contract with VIRTUS Data Centres.
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- Bouygues Energies & Services commits to eliminating all single-use plastics from supply chain.
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- with Geology graduate, Connor Cassley.
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- with Interior Architecture and Design undergraduate, Hollie.
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- Bouygues E&S Contracting UK Ltd win prestigious RoSPA Gold Award
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- Bouygues Energies & Services win Considerate Constructors Scheme Bronze medal.
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