Case studies

Lewisham Schools

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The Challenge

We have a 30-year contract to deliver total facilities management for the Lewisham schools. We need to ensure a delivery of operational excellence to ensure the buildings are safe, comfortable and the best working environment for the occupants. We will invest in energy saving initiatives, with a key focus on sustainability and the environment.

We have an excellent client and service provider relationship, following best practice and customer-focused service delivery, which adds value to a robust and cost efficient contract. We provide hard and soft FM services to four schools in south east London as part of a PFI contract. That’s 60 employees across 4 schools, 2 secondary schools, 1 primary and 1 special needs delivering total FM services.

£1.5m

Worth of capital works undertaken across the sites

£150k

Total savings to the schools through CSR

80%

Less water wasted from innovative pumps

Our solution

We hold monthly meetings with the head teachers of each school and hold weekly meetings with the business managers on each site to ensure open and transparent communication between us and the client, this also means we are able to address any issues that may occur, promptly. We have also introduced a pupil app to report requests to our helpdesk in real time.

Our services

M&E maintenance
Building fabric maintenance
Utilities management
Cleaning and window cleaning
Grounds maintenance
Pest control
Waste
Health & safety management
Environmental management
Security
Lifecycle fund management
Helpdesk
Caretaking & reception

The Client Benefit

We provided over £32,000 of investment into a Sensory and Audio Visual System for the swimming pool in Greenvale SEN school, a special needs school. In addition, we provide: very minor repairs at no charge; provision of a gardening facility for the students; sponsorship of the football team; and work experience for Forest Hill and Greenvale schools.

We have achieved Ecosite accreditation 2019 and are Employment of pupil Energy & Environment champions, as well as implementing a light replacement programme reducing electricity consumption and providing an estimated saving of £2000 per year.

We work collaboratively with the schools and the Local Authority to enhance the wellbeing and safe guarding of pupils.

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