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Case studies

Waltham Forest Schools

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The Challenge

In 2008, Bouygues Energies & Services began a 25-year PFI contract with Waltham Forest Schools (WFS). We provide Total Facilities Management and lifecycle services to the Frederick Bremer School and Hard Facilities Management to the Queens Road School in Waltham Forest, North East London. Frederick Bremer is part of the ‘Building Schools of the Future’ programme for the London Borough of Waltham Forest that brought together Aveling Park School and Warwick Boys School. The School is built on the former Hawker Siddeley factory site, providing state of the art facilities for the pupils and community.   
 

60%

Reduction in plastic bottle waste

40KW/m2

Energy Use Intensity Ratio Per Year

75%

Overall score on customer satisfaction survey 2020

Our solution

Our contract with the client includes furniture, fixtures & equipment (FF&E), providing WFS with adequate resources for their staff and pupils.
We proposed the introduction and management of leasing the school during term time, at weekends, in the evenings, and outside of term time. This has been a huge benefit for WFS as it has provided additional budget for school resources.
We have helped WFS achieve their biodiversity targets by implementing various initiatives such as planting pollen and nectar plants that help biodiversity in the pond area of the playground, and providing 900 reusable water bottles for students to assist in our ‘reduce plastic’ initiative. 

Our services

  • Mechanical and engineering maintenance 
  • Building fabric maintenance  
  • Lifecycle fund management and asset replacement 
  • Helpdesk 
  • Premises management  
  • Cleaning 
  • Grounds maintenance 
  • Energy reporting 
  • Security  
  • Waste control 
  • Environmental management  
  • Project works 

The Client Benefit

We are a single point of contact for a multi-disciplinary team, providing the schools with a high responsive service and a first fix approach to reactive calls.   
No replacement of furniture or broken items is necessary for the school, as this is included in the lifecycle services. 

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Facilities Management Commitment

A positive health & safety culture

  • To create a positive health & safety culture with a zero accident rate.

Delivering high quality services

  • To deliver high-quality, value for money services built on internal, national and internationally recognised standards.

Creating partnerships with clients

  • Partnership and customer care - the foundation of our business.

Guaranteed performance

  • Guaranteeing our service and performance commitments through robust performance management systems.

Environment

  • Putting sustainable development at the heart of our activities.

 

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